You have 30 days from the date your order is marked delivered to request a return or exchange. The window is measured against the delivery date on your tracking number, not the day you placed the order, because transit time varies by destination.

• Day 1 is the delivery date shown by the carrier.
• Requests opened after day 30 are reviewable only at our discretion and are not guaranteed.
• Gift orders inherit the same 30-day window measured from delivery to the recipient.
• Items must be in their original condition: unworn, unwashed, unaltered, with all tags and packaging.

Start early. We recommend opening your return request as soon as you decide, even if you ship a few days later - the request date locks in your eligibility against the 30-day window.

Customised jerseys (name, number, patch or any other personalised print) are made to order and are final sale. The only exception is a manufacturing defect, which we cover under our quality guarantee regardless of customisation.

• Open a request - email support within 30 days with your order number and the reason.
• Get approval and address - we confirm eligibility and send the return address and (for defects) a prepaid label.
• Ship it back - pack the jersey with tags, use a tracked service, and reply with the tracking number.
• We inspect - on arrival we check condition; eligible items move to refund or exchange.
• Resolution - refund to original method, or we dispatch the replacement size/style.

Exchanges are processed only while the requested size or style is in stock. If it has sold out, we will offer a refund or an alternative at the same price.

For change-of-mind and wrong-size returns we refund the item price and original outbound shipping is non-refundable (you only get the jersey price back). For defects and our errors, we refund both the item and any shipping you paid.

Once we receive and inspect your return, we initiate the refund to your original payment method within 3-5 business days. Allow a further 7-15 business days for the parcel to reach us from overseas, and your bank or card issuer may take an additional 2-5 business days to post the credit on your statement.

• Refunds go back to the same card, wallet or account used at checkout.
• We email you the moment the refund is triggered.
• If 7 business days pass with no refund after we confirm receipt, contact support with your request ID.

Sizing varies between leagues and cuts, so if the fit is off we offer a size exchange within the 30-day window. Check our Size Guide before reordering to pick the right cut.

• Exchange is free of restocking fees; you cover the return postage to us.
• We refund your return postage only when the wrong size was our packing error.
• If the new size is out of stock, we issue a refund instead.