We collect the following categories of personal data:

We do not intentionally collect special-category data (health, religion, etc.). Please avoid sending such details in support messages.

• Fulfil and ship your order, and send tracking and delivery updates.
• Process payments and prevent fraud or abuse of the store.
• Provide customer support and handle returns and exchanges.
• Improve the website, merchandise and your shopping experience.
• Send marketing only where you have opted in; you can unsubscribe anytime.

We share personal data only with vetted service providers who help us operate, and only to the extent necessary:

• Payment processors - to authorise and settle your payment securely.
• Logistics and fulfilment partners - to deliver your parcel and provide tracking.
• Platform and infrastructure providers - hosting, email and analytics that run the store.
• Authorities - where legally required, such as customs or lawful requests.

We contractually require these providers to protect your data and to use it only for the service they provide to us. We never sell your personal information.

You can control or delete cookies through your browser settings. Disabling essential cookies may break checkout and account functions.

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention duties.
• Object to or restrict certain processing, and withdraw consent for marketing.
• Receive a portable copy of your data where applicable.

To exercise any right, email TeamProKitCare@outlook.com. We verify your identity and respond within the timeframe required by applicable law, typically 30 days.

We keep personal data only as long as necessary:

• Order and tax records: up to 7 years for legal and accounting compliance.
• Account and support data: until you delete your account, then anonymised.
• Marketing consents and cookies: until you withdraw or they expire.

For any privacy question, data request or complaint, contact our privacy desk at TeamProKitCare@outlook.com. The data controller is TeamProKit. We will acknowledge requests promptly and work with you to resolve any concern.